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Your Friend in Florence – Personalized Concierge & Proxy Service

We are the friendly and expert team behind VisitFlorence.com, DiscoverTuscany.com and Chianti.com dedicated to providing you with authentic, reliable, and professional services for your trip to Florence and Tuscany.

Whether you're planning a trip to Florence and Tuscany or need help managing tasks from afar, we are here to help! Our mission is to offer a local, trustworthy, and affordable solution for all your needs—whether it’s planning your itinerary, securing tickets, making reservations, shopping or even sending a real postcard from Florence!

Contact Us for a Free Quote!

Your Friend in Florence is your local solution for anything you need in Florence and Tuscany. As residents who know the region intimately, we’re here to help with everything from travel advice to booking tours, securing tickets, making reservations, and running errands. We offer practical assistance for tasks that require someone on the ground—things that visitors or those living abroad might find challenging.

We offer a wide range of services and are happy to provide a customized quote based on your specific requirements. Simply reach out to us through our contact form or write to info@visitflorence.com with a brief description of your needs, and we'll respond quickly with a personalized quote. Whether you're visiting or managing your affairs remotely, we'll ensure your tasks are handled with care and professionalism.

Popular Services We Offer:

  • Personal Travel Advice & Itinerary Planning: Let us provide you with tailored travel advice and help you create a personalized itinerary for Florence and Tuscany. From iconic landmarks to hidden gems, we’ll guide you through the best experiences that match your interests, ensuring you make the most of your time in the region.
  • Restaurant, Tour, and Event Reservations: We’ll book your tables, tours, and tickets, so you don’t have to worry about availability or long queues and, because sometimes, with smaller local businesses, it works better to have someone do something in person and in Italian. We will be that person for you!
  • Souvenir Shopping and Delivery: Let us pick up authentic local products for you and ship them directly to your home.
  • Sending Postcards from Florence: We’ll send postcards with your personal message from Florence or other cities nearby, straight from the heart of Tuscany.

Get Exclusive, Personalized Travel Advice

While we provide free general advice on our forum, Your Friend in Florence offers a more in-depth, personalized travel consultation that goes beyond the basics. If you’re looking for specific recommendations or need to dive deeper into your travel plans, we’ll work closely with you to offer advice tailored to your exact needs. Whether it’s unique local experiences, tips on navigating the area, guidance on where to find the best dining or attractions or just checking with a local expert the itinerary you already planned, our team will make sure your travel experience is exceptional.

  • Private Communication: Unlike the general advice shared publicly on our forum, this service ensures your questions and advice are addressed privately through secure emails, giving you the priority and personal attention you deserve.
  • Detailed Guidance: You’ll receive thorough, tailored responses to your specific questions or needs, from restaurant suggestions to hidden gems in Tuscany.
  • Priority Service: As a premium service, your requests will be handled with priority, ensuring a faster response and more detailed support than what is available on the forum.

Special Request: Calcio Storico Tickets

One of the most popular events in Florence, Calcio Storico Fiorentino (the historical football match), requires a unique level of dedication to secure tickets. The event takes place annually in Piazza Santa Croce, but tickets are extremely limited and require hours of waiting in person at the ticket office. Tickets are restricted to four per person and are only available in person a few days before the match, which makes it a challenge for those who can't be physically present.

With our Your Friend in Florence service, we can take care of securing your Calcio Storico tickets. We’ll stand in line for you, ensuring you get the tickets you need, and let you know as soon as they’re ready for pick-up.

Note: This is a high-demand service, so make sure to get in touch with us well in advance to ensure availability.

How It Works:

  1. Contact Us: (email to info@visitflorence.com or through our contact form) with a brief description of what you need help with, and we'll provide a free quote.
  2. Confirm Your Request: by choosing the services you’d like, and we'll arrange all the details for you.
  3. Payment Options: You can pay easily via Wire Transfer or PayPal.

Our Travel Guides

  • DiscoverTuscany.com
  • VisitFlorence.com
  • Chianti.com
  • Tuscany Accommodation.com
  • Florence Accommodation.com