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Practical Information

Listed below are a series of numbers and addresses which could be useful while you are in Florence.

Emergency Numbers and Useful Services

One single number to call for emergencies - police, Carabinieri, fire department (Vigili del Fuoco) or for medical emergencies: 112

City Police/Vigili Urbani: 055.3283333
Questura: 055.49771
Prefettura: 055.27831

Lost and Found: via Veracini, 5/int 5 - 055.334802 - You can check online if your lost items have been logged into the city system online: https://servizi.055055.it/oggettitrovatife/home

Car Removal: If your car has been towed or blocked, you can call the Depositeria Comunale at 055.4224142 or the Central Operating Station of the Municipal Police 055.3285 when the deposit is closed.
Open 24 hours, payment in cash or debit card or credit card

Hospitals - Emergency Rooms

Azienda Ospedaliero Universitaria (AOU) di Careggi
Largo Brambilla, 3 - centralino: 055.794111

Ospedale S. Maria Nuova
Piazza S. Maria Nuova, 1 - centralino: 055.69381

Centro Traumatologico Ortopedico (CTO) - Careggi
Largo P. Palagi, 1: centralino: 055.794111

Istituto Ortopedico Toscano (IOT) - Ospedale Piero Palagi
Viale Michelangelo, 41 -  centralino: 055.6937249

Ospedale Pediatrico Meyer - Children's Hospital
Viale Pieraccini, 24 - centralino: 055.56621

Nuovo Ospedale S. Giovanni di Dio
Via Torregalli, 3 -  centralino: 055.6932111

Ospedale S. Maria Annunziata (Ponte a Niccheri)
Via dell'Antella, 58 (Bagno a Ripoli, FI) - centralino: 055.69361

Police Stations

In case of theft/loss, you can find assistance in English at the following police stations:

Polizia - Commissariato Firenze Oltrarno/Ufficio Denunce
piazza del Tiratoio, 6 - 055.4977499

Polizia - Commissariato S. Giovanni/Ufficio Denunce
Lungarno della Zecca Vecchia, 20/A - 055.4977800

Questura
Via Zara, 2 - 055.49771 - URP 055.4977602/3

Carabinieri - Comando provinciale
Borgo Ognissanti, 48 - 055.27661

Medical Services/Ambulance

Misericordia di Firenze - swtichboard: 055-212.221 (24h)

PHARMACIES open late in the historical center

Farmacia Comunale, Santa Maria Novella, within the train statio, open 24/7
055-289.435 and 055-216.761

Molteni, Via Calzaiuoli, 7 - open from 8am to 10pm - tel 055.289490

All'Insegna del Moro, Piazza S. Giovanni (Duomo), 20 - open from 8am to midnight: tel 055.211343

To get info on currently open pharmacies in Florence or which ones are open overnight at the moment you call, you can call the free number active 24/7: 800.420.707

Useful Services - train, airport, taxi

FLORENCE RAILWAY STATION Santa Maria Novella
https://www.rfi.it/it/stazioni/firenze-santa-maria-novella.html

FLORENCE AIRPORT Amerigo Vespucci
Via del Termine, 11 - general swtichboard 055.30615
Tourist information - 055.315874
WEB site: www.aeroporto.firenze.it

PISA AIRPORT Galileo Galilei
050.849111
www.pisa-airport.it

RADIO TAXI
055-4390 / 055-4242

Tourism Offices

Tourist Information Office - main phone 055.000

InfoPoints:

- Piazza della Stazione, 4
- Via Cavour, 1R
- Borgo S. Croce 29R
- Florence Airport

Institutions

City of Florence: www.comune.fi.it
Florence Province: www.provincia.fi.it

Tuscany Region - Regione Toscana: www.regione.toscana.it

 

LAST UPDATE: September 26, 2024


Author: Lourdes Flores

I'm from California but have called Florence my home for over a decade. I love to explore Italy; it is a lot of fun to try to see everything like I'm seeing it for the first time, keeping you, our readers, always in mind. I enjoy sharing what I know and helping others as they make their travel plans for Tuscany through our Forum. If you have itinerary-related questions, please post them there!



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